• Solutions for the "new normal"

    A multidisciplinary consulting practice to address Technology challenges in the Post Covid world

  • Why We Exist

    We are passionate about helping our Customers use the collective potential and capabilities of Information Technology to deliver amazing results for their Customers.

     
    Today’s IT environment is complex, multi-faceted and is a blended mix of old and new technologies as businesses have grown and evolved. Technology is rapidly evolving, and is often a key enabler to sustainable business success and outcomes. To provide adequate end-to-end IT support requires a breadth and depth of skills that often reside in more than any one person, vendor or platform. Our mission is to deliver a well-managed IT environment for our Customers so they can thrive and go about managing their business - making great products, delivering exceptional services and realising healthy returns.
  • Who We Are

    Meet our expanding team who've walked the talk and got the stripes to prove it

     

    We are led by a team of dedicated Technology professionals who have worked across multiple industries at various strategic, operational and tactical levels in corporations across Australia and overseas. We are your Technology partners, drawing on historical hindsight to identify actionable insights for the present, and to provide foresight on emerging risks, threats and opportunities in the next wave. With a strong network harnessed over decades of hands-on involvement, we bring the right team and solutions to bear - listening, designing, implementing, managing, and operating a Technology environment that is fit-for-purpose, value for money, and positions you, our Customers for repeatable success.
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    Roger Seow

    Strategy, Technology Management

    Out-of-box strategic thinker with the ability to connect the dots and work across disparate groups, disciplines and functions to create value. Passionate about Customers and all things Digital. Launched Foy's Arcade for ISPT & Australia's first Social Media Command Centre whilst at NAB. Previous engagements with MasterCard, Telstra, Australia Post, Medibank and GM Holden.

     

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    Giri Gangadhara

    Technology Advisor

    Giri provides specialist Technology advisory services to bring complex, multi-faceted product and digital solutions into reality. With a deep technology background, large scale enterprise deployment and systems integration expertise, Giri helps customers apply the right mix of people, process, systems and technology capabilities to deliver sustainable results. Giri has consulted and worked in multiple industries including Prop-tech, Retail, Finance, Telecom, Aviation, Energy and Utilities.

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    Sandeep Baruah

    Digital Commerce

    Sandeep is an accomplished E-Commerce & digital transformation specialist with proven experience across customer acquisition, retention, marketing, performance management and user experience. He has helped numerous clients reach larger audiences, increase engagement, sustain their loyalty and deepened spend.

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    Geoff Martin

    People, Culture & Change

    Geoff has deep HR transformational experience across banking, insurance, health and employment services so is adaptive to almost any sector. Geoff's experiences range from significant growth businesses and M&A, as well as adaptive leadership and coaching capabilities to help organisations navigate through tough times.

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    Subu Rao

    IT Operations Manager

    Subu leads a team of dedicated professionals providing end-to-end IT operational support for our Customers. From user helpdesk management through to Cloud support, Subu brings substantial experience, depth and breadth of skills to provide peace of mind that our Customers' IT environment is in safe hands.

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    Wey Ho, PhD

    Telephony & Unified Comms Leader

    Dr. Ho is a premier telecommunications leader with a background in designing, operating and maintaining mission critical telephony, contact centre and unified communications solutions. With a PhD in the application of neural networks in image classification, he brings an unparalleled depth of technical skills and insights to deliver high availability, resilient and secure IT networking solutions.

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    Amit Patel

    Migration Specialist

    Amit is our go-to Cloud migration specialist within OpenGates. He provides proven counsel and hands-on delivery prowess in the successful migration from on-premises server rooms to Cloud Computing. Amit's relentless pursuit of operational efficiency & security coupled with patient disposition brings assured confidence to clients and partners alike.

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    Grantly Mailes

    Technology Advisor

    Grantly was Victoria's first Chief Technology Advocate charged with delivering better services, reduce waste, encourage innovation and improve ICT procurement across government. Today, Grantly sits across a number of organisations and startups, and is often called to help senior executives bridge business, digital and tech domains.

  • What We Offer

    Technology Strategy, Managed IT Services, Security Management, Digital Marketing and much more...

     
     
    Our breadth of services is designed to address the end-to-end spectrum of operating an IT environment that is resilient, reliable, secure and supports our Customers' business evolution. We achieve this through a combination of insourcing, augmenting, outsourcing, automation and remote delivery of products and services. This allows our Customers to direct their efforts, resources and budget towards working ON the business, and not IN the business.
     
  • Why Us

    Passion, Knowledge and Experience delivers great outcomes for our Customers

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    Comprehensive

    OpenGates provides a breadth and depth of experience, skills and talent that our Customers can draw upon as and when required at every stage of their business evolution. This flexibility and ability to scale delivers exceptional value for money for their Technology investments over time as the business landscape evolves. Our Customers have visibility and certainty of their IT costs, risks and desired outcomes.

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    Customised

    No two Customers are the same. As such, we will take the time to listen, understand and design a Technology stack that is unique and fit-for-purpose. Rather than build from ground-up, we leverage and optimise proven vendor platforms, technologies and solutions to deliver to our Customers exacting needs whilst keeping an eye on what's around the corner.

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    Consistent

    We adopt a consistent approach to service delivery and relentless in our pursuit of business continuity and information security. Our Customers are kept informed at every step of the way throughout the problem management lifecycle. Our goals are to minimise business disruptions, provide clarity, reduce user angsts whilst keeping the IT operational lights on and brightly shining.

  • Contact Us!

    Drop us a line to have a confidential discussion on how our services may be of assistance.

    Level 18/1 Nicholson St, East Melbourne VIC 3002
    Mon - Frid 9.00am - 6.00pm AEST
    +61 400 212 299