Contact Centre & Telephony

Contact Centre & Telephony

OpenGates helps in the design, implementation, support and ongoing management of Telephony environments better suited for today's anywhere, anytime, any-device environments. We work with leading software providers such as 3CX and MS Teams to assist customers gain valuable insights of their call centre operations, volumes, costs and performance. Today's disparate, decentralised and mobile workforce require flexible tools that adapt to their audience and work patterns, whilst providing management with the right dashboards and reporting facility. Our team stands ready to speak to you or to even organise product demonstrations to assist with your understanding and selection.